The Alienware Grand Royale Challenge - FAQ
Choose a category to find the help you need:
- When is the challenge live / when does it end?
- How do I know if I can participate in the challenge?
- How can I earn points?
- How will my position be ranked in the case of a tie?
- How can I claim rewards that I've won?
- Why am I seeing notifications...?
- How can I get help with...?
- How do I know if I won the grand prize?
- How do I get my prizes?
- How do I exit the challenge?
- How do I redeem my reward with PayPal?
Schedule
Starts: Sat Nov 5th, 2022 14:00 GMT+2
Ends: Fri Dec 2nd, 2022 14:00 GMT+2
Prizes
The rewards will be given as follows:
- 800 Buff Points (~€5) will be awarded to the top 500 players at the end of the 4 week challenge
- An Alienware Gaming Laptop will be given to the player who places first in the leaderboard at the end of the 4 week challenge
The challenge will work based on a points system, in which different actions will grant users varying amounts of points, as follows:
- Play a game – 1 point
- Win – 30 points
- Kill – 3 points
- Gold weapon – 3 points
- Survive 5 mins – 3 points
- Survive 10 mins – 5 points
- Knockdown – 2 points
- Top 10 – 10 points
Eligibility
The campaign is available for PC only (no other gaming platforms are eligible).
Check out Buff’s general Terms and Conditions, including the “CHALLENGES” section, and make sure that you meet all the requirements.
Participation in the challenge is restricted to Germany.
The challenge is for ages 16+. If you are under 16, you must receive parental approval to participate.
You must have Buff and Overwolf installed, up to date, and running during your game sessions in order to accumulate points. Make sure that Overwolf’s overlay is enabled for your game(s)
Notifications
Why am I seeing notifications in-game?
Notifications will pop up when you make progress to completing challenges.
Two notifications for example:
The “WIN” notification, which will inform you that you have earned points for winning in a match:
The “KILL” notification, which will inform you that you have earned points for killing an opponent:
The notifications will be shown for two seconds and then disappear.
* Please note! If you turn off the in-game notifications, it will cause an automatic withdrawal of your challenge participation!
My Rewards
In the ‘Leaderboards’ tab in our app you will be able to see where you are placed in the challenge.
The rewards will be given as follows:
- 800 Buff Points (~€5) will be awarded to the top 500 players at the end of the 4 week challenge
An Alienware Gaming Laptop will be given to the player who places first in the leaderboard at the end of the 4 week challenge
In the ‘My Rewards’ page, you will see the rewards and free points you have received in the challenge. Buff Points will be claimed automatically, and the grand prize winner will be contacted by us.
How do I know if I won the grand prize?
An Alienware Gaming Laptop will be given to the player who places first in the leaderboard at the end of the 4 week challenge. If you outmatch all your opponents with your beastly talents, you will be notified directly after the challenge ends and will receive an email with further instructions regarding the redemption process.
How do I exit the challenge?
If you choose to cancel your participation in the challenge, you can do it on Buff’s settings tab.
Support
If you have any unanswered questions regarding The Alienware Grand Royale Challenge, or you require help with technical issues – please contact us (and include your logs file) and we will make sure to get back to you!
Contact us – BUFF.GAME (Select ‘The Alienware Grand Royale Challenge’ under ‘Category’)
